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A module is a readymade single/multi-step automation sequence designed to execute a set operation. Data Chroma has various modules to carry out set tasks. For example, a module named 'LinkedIn People Profile Enrich' will perform only one function: Enrich LinkedIn people profiles.
Each account gets what we call module slots. In simple terms, module slots define the number of simultaneous modules that you can run. The total number of module slots that you get depends on your account category. For example, the Growth plan provides you with fifteen module slots, giving you the ability to run fifteen modules simultaneously.
A LinkedIn account needs to be connected to run any module in Data Chroma. You connect you LinkedIn Account once and then use it run modules on the platform. The total number of LinkedIn accounts that you can connect depends on your account category. For example, the Growth plan lets you connect 2 unique LinkedIn accounts, giving you the flexibility to run different modules from different LinkedIn accounts simultaneously.
Automation credits are a system of currency at Data Chroma. An automation credit is spent when a module performs a single operation. All modules in Data Chroma use automation credits to carry out a single step operation on LinkedIn.
Email Credits are spent on finding, verifying, and enriching work email addresses. 1 Email credit is used when a valid email address is found. Email credits are only spent when a valid/correct email address is found.
Yes. Both automation and email credits expire and renew on a monthly basis. Unused automation or email credits do not roll over to the next month's total allotted credits.
In case you run out of your automation credits, you will need to upgrade to a higher plan. We do not have any top ups for automation credits.
We offer top up for email credits priced at $0.007/email credit. The topped up email credits expire in accordance with your monthly plan billing cycle. Topped up email credits do not roll over.
Yes, we offer a free trial plan that gets you 100 automation and email credits and access to all the modules.
Yes, your plan renews automatically and your monthly or annual credits are issued automatically.
Yes, you can cancel your subscription whenever you want. Since you prepay for a year or a month, cancellation takes effect the following term. You retain access to your plan features for the full 1 year or 1 month term.
Yes, you can access all modules on all plans. All plans differ only in terms of the number of allotted automation or email credits.
Reach out to us within 14 days of any charge to get a refund proportional to your usage. No questions asked.
Please reach out to our support team at email@example.com.